Privacy Policy

Who we are

Book House Cleaning operates the bookhouse.cleaning booking platform. If you have any questions about this policy or your data, contact us at support@bookhouse.cleaning.

What data we process

When you make a booking through a provider that uses our platform, we process the information needed to manage that booking on their behalf:

• Your name and contact details (email address, phone number)
• The service address for your appointment
• Appointment details (date, time, notes you provide)

Why we process it

Your data is used solely to manage your bookings: creating and updating appointments, sending confirmations and reminders, and providing support when you contact us.

Who we share it with

Your booking details are shared only with the provider you booked with and the booking system that powers the platform. We never sell your data or use it for advertising.

How long we keep it

We keep booking data for as long as your account is active or as needed to provide the service. You can request deletion at any time.

Your rights

You can access and correct your details through your account, or email support@bookhouse.cleaning to request access, correction or deletion of your data.

Cookies

The platform uses functional cookies only — for example, to keep you logged in. We do not use tracking or advertising cookies.

Changes

We may update this policy from time to time. The latest version is always available on this page.